Report a problem
Email support@taxel.app with your app build, reporting country, approximate journey time and what went wrong. Do not send passwords, Tesla tokens, invite codes or an unneeded full route history.
Email Taxel supportTaxel records and organises mileage to support tax claims or reimbursement requests. It does not decide eligibility, calculate tax savings or guarantee acceptance. Indicative mileage amounts use published rates; your allowable amount may differ.
In Account, confirm your reporting country, units and time zone. Connect your Tesla and approve the virtual key on your phone. Missing journeys can be added manually; check warnings and purpose/notes before exporting. A sleeping car can be silent without the receiver being down.
Core mileage processing is hosted in the UK, including for US testers. See our privacy policy. We welcome feedback; response times may vary during the beta.